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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Bartlett

April 28, 2026

1  out of  5
rating by Christopher Bartlett
"My first experience from State Farm and will be my last. They completely screwed me on my car. My vehicle had a malfunction and threw me off the road. Damages were less than $2,000 and they told me it would need to exceed $9,700 for it to be a total loss, but they totaled it anyway. It was simple radiator, ac condenser, bumper, and wheel that needed to be replaced but they weren’t “confident” that there wouldn’t be more damage, but they didn’t even care to actually check. I saw the car twice after the accident and I’m a mechanic and did body tech, there was quite literally 0 damage other than what was listed but they scammed me anyway and said they will not budge on their answer. Not only that, they only payed me a fraction of what the vehicle is actually worth even with proof with jd power, kbb, and Carfax. I lost almost ten thousand dollars because of this scummy company and after that, they were quoting me almost $800 for a new policy with a different vehicle. It’s safe to say State Farm is one of the worst insurance companies out there. Insure at your own risk."
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Rocio Villagrana

April 27, 2026

5  out of  5
rating by Rocio Villagrana
"If you want an agent who truly has your back, ask for Shayda at the State Farm office in American Fork. She recently saved me from a huge billing error regarding my son’s insurance. Her dedication is incredible; she even followed up with me the next day because her intuition told her something was wrong with the quote. She worked directly with the underwriters to correct the mistake and saved me so much stress. She is professional, kind, and I recommend her to anyone looking for honest, high-quality service."
We responded:
"Thank you, Rocio, for sharing your experience with Shayda at our American Fork office. It's great to hear how she went above and beyond to resolve the billing error and provide you with high-quality service. We appreciate your recommendation and are here to help whenever you need us."
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Genesis Munoz

April 20, 2026

5  out of  5
rating by Genesis Munoz
"I had a great experience with Colin he was very informative and made it an easy and smooth process. I definitely recommend this office!"
We responded:
"Thank you, Genesis, for sharing your experience with Colin. We're glad to hear that he made the process easy and smooth for you. Your recommendation means a lot to us. "
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Jhon Patiño

April 15, 2026

5  out of  5
rating by Jhon Patiño
"Que excelente atención, servicio excepcional. Te ayudan en todo, y te dan la mejor solución. 100% recomendado"
We responded:
"Gracias, Jhon, por tus amables palabras. Nos alegra saber que nuestro equipo pudo brindarte un servicio excepcional y ayudarte con las mejores soluciones. Apreciamos mucho tu recomendación al 100%. "
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Faith Hatfield

March 13, 2026

5  out of  5
rating by Faith Hatfield
"State Farm has been the best. I was with a different company for a long time. State Farm was able to match and exceed the policy I had at the other company for a better price! I couldn’t recommend them enough!"
We responded:
"Thank you, Faith, for sharing your experience! It's great to hear that we could offer you a better policy at a competitive price. Your recommendation means a lot to us. "
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Victor Hugo Barrios

February 9, 2026

5  out of  5
rating by Victor Hugo Barrios
"Llegué a este lugar buscando la aseguranza de mi carro y me atendió la señora Rosario muy buena recomendación Les atenderá muy bien y me dió todo los presupuestos sobre costos y me convenció de inmediato"
We responded:
"Gracias, Victor Hugo Barrios, por compartir tu experiencia. Nos alegra saber que Rosario pudo ayudarte con la aseguranza de tu carro y que su atención y recomendaciones fueron de tu agrado. Apreciamos tu confianza en nosotros. "
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Aspyn Moosman

December 4, 2025

5  out of  5
rating by Aspyn Moosman
"I highly recommend Kresha Brems State Farm office! They truly have the customers best interest in mind and always go above and beyond in making sure we have the best coverage and best price possible."
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Lori Moosman

December 4, 2025

5  out of  5
rating by Lori Moosman
"I have had my insurance with Kresha‘s office for so many years. They are the best! Always helpful and provide me with great service."
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Smoke Aint No Joke

March 27, 2025

5  out of  5
rating by Smoke Aint No Joke
"Supper easy to work with. I am happy I have moved all my insurance needs over. I highly recommend reaching out for any of your insurance needs."
We responded:
"I'm glad to hear that you found it easy to work with our office! Your recommendation means a lot, and we're happy to assist with all your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime."
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Megan Krebs

February 17, 2025

5  out of  5
rating by Megan Krebs
"I spoke with Sarah in Kresha's office and she was absolutely fantastic to work with! She was super helpful in explaining things to me and getting me the best rate:)"
We responded:
"Thank you, Megan, for sharing your experience! I'm happy to hear that Sarah was able to assist you effectively and provide clear explanations. It's wonderful to know you received a great rate. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Shara Turpin

January 24, 2025

5  out of  5
rating by Shara Turpin
"Thank you so much for helping our family save money. Sarah was amazing and helped us very efficiently with our needs. Would recommend this office."
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Lexi

January 22, 2025

5  out of  5
rating by Lexi
"I signed up for their auto insurance plan and Sarah helped me. She did an amazing job answering all my questions and explaining terms to me that I didn’t understand. She was also able to get me a quote in no time at all. And she was very pleasant to talk to. Very nice! Would recommend them for sure!"
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Abby Dayton

June 21, 2024

5  out of  5
rating by Abby Dayton
"I used to be with another agent and I’m so glad I switched over to Kresha! This office is so on top of everything and has your best interest at heart!"
We responded:
"Abby, your switch to our office has made us ecstatic! We're pleased to hear that our team is proactive and has your best interest at heart. Thank you for choosing us for your insurance needs! Looking forward to assisting you further - Kresha Brems - State Farm Insurance Agent, American Fork, UT"
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jacob garces

June 20, 2024

5  out of  5
rating by jacob garces
"This is such a great office! I was able to get help from one of their best employees Addie Brems she was able to help me out with all my questions!"
We responded:
"Thank you, Jacob, for your 5-star review! I'm glad Addie was able to assist you with all your questions. We appreciate your positive feedback and look forward to helping you with your insurance needs in the future! - Kresha Brems - State Farm Insurance Agent, American Fork, UT"
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Liv Sharp

June 20, 2024

5  out of  5
rating by Liv Sharp
"Addie Brems made everything so easy and quick! I would for sure recommend having her help you."
We responded:
"Liv, I'm thrilled you found Addie's service quick and easy! We're pleased to hear you had a great experience and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. Thank you! - Kresha Brems - State Farm Insurance Agent, American Fork, UT"
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Jack Walker

May 20, 2024

5  out of  5
rating by Jack Walker
"This office is always helpful, friendly and get all my needs taken care of. Great staff!"
We responded:
"Thank you, Jack, for your positive feedback! We're pleased to hear that our team at our office was able to assist you with all your insurance needs. - Kresha Brems - State Farm Insurance Agent, American Fork, UT"
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Claudia Arietta

May 6, 2024

5  out of  5
rating by Claudia Arietta
"Addie, in Salt Lake City, did a great job helping me. She was responsive, immediate and pleasant. Thanks, Addie!"
We responded:
"Thank you, Claudia, for your positive feedback and for acknowledging the exceptional assistance provided by Addie. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. - Kresha Brems - State Farm Insurance Agent"
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Jared Bledsoe

May 6, 2024

5  out of  5
rating by Jared Bledsoe
"I have insured all my vehicles and my business through State Farm here in Utah for years. I have never had a better experience dealing with an agent. Ashley always responds to my text messages and gets everything handled without delay. I would absolutely recommend them as rates are competitive, and the customer service is outstanding."
We responded:
"Jared, thank you for taking the time out of your day to leave us a review! We love hearing about how Ashley provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Kresha Brems - State Farm Insurance Agent"
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Boolissa

May 4, 2024

5  out of  5
rating by Boolissa
"I needed to get auto insurance for an imported car that had an odd VIN. Shannon knew exactly what to do. She was so helpful and ran a quote for my 3 other vehicles and my home. She helped me save money and worked late to get my new policy set up."
We responded:
"Thank you for your feedback! Shannon always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Kresha Brems - State Farm Insurance Agent"
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Jesse colibert

May 3, 2024

5  out of  5
rating by Jesse colibert
"Always a pleasure working with these guys. Everytime I call I get cars added quickly with great customer service!"
We responded:
"Jesse, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! - Kresha Brems - State Farm Insurance Agent"
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Lora Rees

May 3, 2024

5  out of  5
rating by Lora Rees
"Kresha, just wanted to let you know I was in your office in Sandy this morning. I meant Addie for the first time. She was awesome she was able to do everything I needed to have done. Her personality was very outstanding and I have to say she is one of the best of your agents that I have worked with. She did a good job. Lora"
We responded:
"Alex, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Kresha Brems - State Farm Insurance Agent"
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Edwin Ornelas

May 1, 2024

5  out of  5
rating by Edwin Ornelas
"Can't go wrong with Kresha and her team, they're very responsive and helpful I'd recommend going through them !"
We responded:
"We love seeing five-stars, Edwin! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Kresha Brems - State Farm Insurance Agent"
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Cassy Applegate

May 1, 2024

5  out of  5
rating by Cassy Applegate
"This team works hard to make sure you get the right coverage with the best possible price quote. I’ve worked with Sarah on multiple occasions for various insurance needs and she definitely has her clients best interest at heart. I wouldn’t go anywhere else and fully trust them for all my insurance needs!"
We responded:
"Thanks for the kind words, Cassy! We’re happy to hear Sarah was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Kresha Brems - State Farm Insurance Agent"
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Haili Duan

May 1, 2024

5  out of  5
rating by Haili Duan
"Thank you so much always help me"
We responded:
"We love seeing five-stars, Haili! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Kresha Brems - State Farm Insurance Agent"
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Rochelle Gilpin

May 1, 2024

5  out of  5
rating by Rochelle Gilpin
"Used this agency before we moved and now coming back. Sarah was so helpful and was able to get us a quote very quickly. I would definitely recommend Sarah and this office as everyone is so friendly and always willing to help. Thanks!!!!!!!"
We responded:
"Rochelle, thank you for taking the time out of your day to leave us a review! We love hearing about how Sarah provided a wonderful insurance experience for you. Our office loves being your good neighbor! - Kresha Brems - State Farm Insurance Agent"